Application - Operational
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API
Website - Operational
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Integrated Systems
Pusher → Real Time Notifications - Operational
Pusher → Real Time Notifications
Twilio → Carrier Networks - Degraded performance
Twilio → Carrier Networks
Twilio → SMS - Operational
Twilio → SMS
SendGrid → Marketing Emails - Operational
SendGrid → Marketing Emails
Our engineers have monitored the fix and confirmed the issue with Mail delay has been resolved. All services are now operating normally at this time
Our engineering team has identified the root cause of the issue and is actively working on a resolution. Please note that new Mail Send requests are processing as expected and are not impacted. We will share another update within the next two hours, or sooner if additional information becomes available.
Our engineers have identified the issue and are working toward a fix. New Mail Send requests are not affected and are processing normally. We are still actively working on delivering previously delayed mails. We will provide another update in next 2hr or as soon as more information becomes available.
New mail send requests are not affected. Our engineers are actively working on remediating the delayed mails. We will provide another update in 30 minutes or as soon as we have more information.
Customers may have experienced mail delay between 5pm and 5:15pm PDT.Our engineers have been alerted and are investigating. We will provide another update in 30 minutes or as soon as we have more information.
Our engineers have resolved the issue affecting the Low Rate email swimlane in the email pipeline. The impact lasted approximately 40 minutes and affected customers who attempted to send mail between 11:57 PM and 12:35 AM Pacific Time. All services are now operating normally.
Between 4:00pm to 4:30pm PT, some mail delivery were delayed. There was no data loss or API unavailability. Our Engineers identified and resolved the issue.
Mar 2026 to May 2026
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