Autoflow - SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico – Incident details

All systems operational

Show current status

SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico

MonitoringDegraded performance

Affected

Integrated Systems

Operational from 8:37 PM to 8:56 PM, Degraded performance from 8:56 PM to 4:17 AM, Operational from 4:17 AM to 12:00 AM

Twilio → Carrier Networks

Operational from 8:37 PM to 8:56 PM, Degraded performance from 8:56 PM to 4:17 AM, Operational from 4:17 AM to 12:00 AM

  • ResolvedUTC

    The incident has been resolved and SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico is operating normally.

  • MonitoringUTC

    We have observed a recovery in SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  • UpdateUTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  • IdentifiedUTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  • MonitoringUTC

    We have observed a recovery in SMS delivery from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  • UpdateUTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  • IdentifiedUTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Liberty network subscribers in Puerto Rico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.