Autoflow - Notice history

Twilio → SMS experiencing degraded performance

Application - Operational

100% - uptime
Apr 2026 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

API - Operational

100% - uptime
Apr 2026 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Website - Operational

100% - uptime
Apr 2026 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026
100% - uptime

Pusher → Real Time Notifications - Operational

100% - uptime
Apr 2026 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Twilio → Carrier Networks - Operational

100% - uptime
Apr 2026 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Twilio → SMS - Degraded performance

100% - uptime
Apr 2026 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

SendGrid → Marketing Emails - Operational

Notice history

Jun 2026

United States and Canada Twilio SMS and MMS Maintenance
Scheduled for June 25, 2026 at 3:00 AM – 3:00 AM
  • Scheduled
    May 01, 2026 at 7:52 AM
    Scheduled
    May 01, 2026 at 7:52 AM

    Twilio is conducting a planned maintenance from 24 June 2026 at 20:00 PDT until 25 June 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via subset of long codes, short codes and toll free numbers.

US SMS Carrier Maintenance - Small US Carriers
Scheduled for June 18, 2026 at 9:00 AM – 9:00 AM
  • Scheduled
    June 06, 2026 at 8:30 AM
    Scheduled
    June 06, 2026 at 8:30 AM

    A subset of small networks in the US are conducting a planned maintenance from 18 June 2026 at 02:00 PDT until 18 June 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to small US carriers handsets.

United States and Canada Twilio SMS and MMS Maintenance
Scheduled for June 18, 2026 at 3:00 AM – 3:00 AM
  • Scheduled
    May 01, 2026 at 7:52 AM
    Scheduled
    May 01, 2026 at 7:52 AM

    Twilio is conducting a planned maintenance from 17 June 2026 at 20:00 PDT until 18 June 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets when sending via subset of long codes, short codes and toll free numbers.

United States SMS Carrier Maintenance - AT&T
Scheduled for June 17, 2026 at 2:00 AM – 2:00 AM
  • Scheduled
    June 16, 2026 at 6:35 AM
    Scheduled
    June 16, 2026 at 6:35 AM

    The AT&T network in the United States is conducting a planned maintenance from 16 June 2026 at 19:00 PDT until 17 June 2026 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to AT&T United States handsets.



    We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.

United States SMS Carrier Maintenance - AT&T
Scheduled for June 17, 2026 at 1:00 AM – 1:00 AM
  • Scheduled
    June 16, 2026 at 10:04 AM
    Scheduled
    June 16, 2026 at 10:04 AM

    The AT&T network in the United States is conducting a planned maintenance from 16 June 2026 at 18:00 PDT until 17 June 2026 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T United States handsets.



    We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.

May 2026

Mail Delay
  • Resolved
    Resolved

    Our engineers have monitored the fix and confirmed the issue with Mail delay has been resolved. All services are now operating normally at this time

  • Update
    Update

    Our engineering team has identified the root cause of the issue and is actively working on a resolution. Please note that new Mail Send requests are processing as expected and are not impacted. We will share another update within the next two hours, or sooner if additional information becomes available.

  • Identified
    Identified

    Our engineers have identified the issue and are working toward a fix. New Mail Send requests are not affected and are processing normally. We are still actively working on delivering previously delayed mails. We will provide another update in next 2hr or as soon as more information becomes available.

  • Update
    Update

    New mail send requests are not affected. Our engineers are actively working on remediating the delayed mails. We will provide another update in 30 minutes or as soon as we have more information.

  • Investigating
    Investigating

    Customers may have experienced mail delay between 5pm and 5:15pm PDT.Our engineers have been alerted and are investigating. We will provide another update in 30 minutes or as soon as we have more information.

Apr 2026

Email Delivery Latency Resolved
  • Resolved
    Resolved

    Our engineers have resolved the issue affecting the Low Rate email swimlane in the email pipeline. The impact lasted approximately 40 minutes and affected customers who attempted to send mail between 11:57 PM and 12:35 AM Pacific Time. All services are now operating normally.

Apr 2026 to Jun 2026

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