Autoflow - Email Delivery Latency Resolved – Incident details

Twilio → SMS experiencing degraded performance

Email Delivery Latency Resolved

Resolved
Degraded performance
Started 2 months agoLasted less than a minute

Affected

Integrated Systems

Operational from 8:08 AM to 8:08 AM

SendGrid → Marketing Emails

Operational from 8:08 AM to 8:08 AM

Updates
  • Resolved
    Resolved

    Our engineers have resolved the issue affecting the Low Rate email swimlane in the email pipeline. The impact lasted approximately 40 minutes and affected customers who attempted to send mail between 11:57 PM and 12:35 AM Pacific Time. All services are now operating normally.